Employee Engagement and Productivity- What Evidence Says
Worldwide surveys of employee engagement conducted by Gallup, year after year since 2000, says that only 13 % of employees working for an organisation are engaged and in USA it is 32%. The question is- so what? and should we bother? In US alone organisations invest about US$ 720 annually on employee engagement improvement and measurement and people are not sure what they get out of it . What is employee engagement? Employee engagement is not a uniformly understood construct. According to Gallup, an engaged employee is supposed to be “involved in, enthusiastic about and committed to their work and workplace". What is measured in the process of measuring employee engagement – job satisfaction and organisational commitment. Does employee engagement improve employee productivity? The fact is, based on research studies, employee engagement is poorly linked with task performance and extra role performance. Extra role performance is also known as contextual perfo